// ── JT Atelier — FAQ ───────────────────────────────────────────────── const FAQ_ITEMS = [ { n:'01', q:'How do I know what size to order?', a:'Measure your chest, shoulders, and arms, then check our size guide for the best fit.' }, { n:'02', q:'What kind of leather do you use?', a:'Premium cowhide, lambskin, and shearling. Cowhide for durability, lambskin for softness, shearling for that cozy lined feel.' }, { n:'03', q:'How do you care for a leather jacket?', a:'Use a quality leather cleaner and conditioner regularly. We recommend Bickmore leather care products — any good leather cleaner and conditioner will keep your jacket looking great.' }, { n:'04', q:'How long does shipping take?', a:'Shipping typically takes two to four weeks from the date you order. Because every jacket is made to order, we take the time to craft the highest quality piece — one you\'ll be proud to pass down for generations.' }, { n:'05', q:'Do you ship internationally?', a:'Yes, we ship worldwide — no exceptions.' }, { n:'06', q:'What\'s your return policy?', a:'Every jacket is made to order, so all sales are final except for a genuine manufacturing flaw. If your piece arrives with a defect or damage, email us within 2 days of delivery with photos and we\'ll repair, replace, or refund it and cover return shipping. We do not accept returns or exchanges for fit, sizing, or change of mind — please use the size guide or order bespoke for an exact fit.' }, { n:'07', q:'Are your jackets real leather or faux?', a:'Every jacket is 100% genuine leather. Always.' }, { n:'08', q:'Can I get a jacket customized?', a:'Yes — head to the Bespoke tab at the top of the page to start your commission.' }, { n:'09', q:'How long does it take to make my jacket?', a:'About two to three weeks from the time we process your order.' }, { n:'10', q:'Do you offer leather color samples?', a:'Yes. You can request them during the bespoke customization process.' }, { n:'11', q:'Are your jackets lined? What\'s the lining made of?', a:'Fully lined using premium materials: viscose, satin, silk, cotton, polyester, quilted insulation, or mesh. We also offer fleece or shearling for natural warmth.' }, { n:'12', q:'What if my jacket arrives damaged?', a:'You have two days from delivery to report damage. We cover return shipping and issue a full refund.' }, { n:'13', q:'Do you offer gift wrapping or gift cards?', a:'Not currently — but we\'re planning to add them in the future.' }, { n:'14', q:'What payment methods do you accept?', a:'All major credit and debit cards.' }, { n:'15', q:'Can I track my order?', a:'Yes. You\'ll receive a tracking email with your tracking number and shipping service. You can also check status directly on our website.' }, { n:'16', q:'Do you offer exchanges?', a:'We don\'t offer exchanges because every jacket is made to order specifically for you.' }, { n:'17', q:'Where are your jackets made?', a:'Handcrafted in Sialkot, Pakistan — home to some of the world\'s finest leather manufacturing facilities, by highly skilled artisans.' }, { n:'18', q:'How do I clean stains on my leather jacket?', a:'Gently blot with a clean cloth and mild leather cleaner. For tougher stains: Weiman Leather Cleaner, Chemical Guys Leather Cleaner, or Chamberlain\'s Leather Milk. Always test in a hidden spot first, then condition.' }, { n:'19', q:'Do you have a size guide?', a:'Yes — a detailed size guide is on our website. Measure your chest, shoulders, and arms and refer to the guide for the best fit.' }, { n:'20', q:'How can I contact customer service?', a:'Email us at Inquiries@Jtatelier.shop or use the contact form on our website. We aim to respond within 24–48 hours.' }, ]; function FAQ({ goTo }) { const [openIdx, setOpenIdx] = React.useState(null); React.useEffect(() => { window.scrollTo({ top: 0, behavior: 'instant' }); }, []); const toggle = (i) => setOpenIdx(openIdx === i ? null : i); return (
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◇   F.A.Q.

Twenty
Answers.

Everything you need to know — from leather selection and sizing to shipping, care, and custom orders.

Select any question to read the answer
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